Privacy Policy
Effective date: October 5, 2026
[GridZone LLC] ("GridZone," "we," "us") operates the GridZone entertainment venue at 3515 Fairview Industrial Dr SE, Salem, OR 97302, and the website gridzone.fun. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us:
- Contact details such as your name, email address, and phone number when you book, sign a waiver, join our email or text list, fill out an event inquiry form (including forms on Facebook or Instagram), or contact us.
- Booking and waiver details such as dates, times, group size, participant names, and ages where required for safety.
- Payment information. Payments are processed by our booking provider and its payment processors. GridZone does not store full card numbers.
Information collected automatically:
- Device and usage data such as your IP address, browser type, pages visited, and actions taken on our website and booking pages.
- Cookies and similar technologies, including the Meta Pixel, Google Analytics, and Google Ads tags. These help us understand how visitors use our site, measure our advertising, and show relevant ads.
How We Use Your Information
- To process bookings, waivers, and payments.- To respond to inquiries and plan private events and parties.
- To send booking confirmations, reminders, and service messages.
- To send marketing emails or texts if you have opted in. You can unsubscribe at any time.
- To measure and improve our website, services, and advertising.- To keep our venue safe and meet legal obligations.
How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business, such as our booking and waiver system (ROLLER), payment processors, email and text providers, and website hosting (Webflow).
- Advertising and analytics partners such as Meta (Facebook/Instagram) and Google, which receive data through cookies and pixels to measure and deliver ads.
- Legal authorities when required by law or to protect the rights and safety of our guests, staff, or business.
Your Choices
- Marketing: Click "unsubscribe" in any email or reply STOP to any text.
- Cookies: You can block or delete cookies in your browser settings. You can also manage ad preferences in your Facebook/Instagram and Google account settings.
- Access, correction, or deletion: Contact us to request a copy of your information, or to have it corrected or deleted. We may need to keep certain records, such as signed waivers and payment records, as required by law or for legitimate business purposes.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Waivers for minors must be completed by a parent or legal guardian.
Data Security and RetentionWe use reasonable measures to protect your information and keep it only as long as needed for the purposes described above or as required by law.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.